Parents instructions
To replay a message that was sent to you through the OneCall Now system:
Dial 877-698-3261, 866-321-4255 or 614-384-2335 Press "1" at the greeting followed by your 10-digit phone number Provide the appropriate touch-tone reply for messages requiring a response
Coaches instructions for setting up OneCall
Here are the instructions for setting up OneCall before you send any messages.
Go to http://www.OneCallNow.com and click on the "login" button in the upper-right hand corner of the screen. -
Enter the "Group ID" that is found on your coaching packet. If you do not know your Group ID, send an email through the Contact Us page to the "General Coaching" list. For the "Password", enter the PIN number that is also on your coaching packet. You will choose a new password later in the registration process.
Choose a new password For the security question, use the common question and answer for the DPRYS soccer club. This will allow us to administer changes in contact information that is reported to us for your team. If you do not remember the common question and answer, send an email through the Contact Us page to the "General Coaching" list. Next, enter the your contact information. For the "Organization Name", enter "DPRYS", and be sure to set the "Time Zone" field to "Central Standard Time". We recommend you leave the PIN number set to the default value. Click on "Next Page" when finished. You will need to accept the OneCall service agreement by checking on the appropriate box at the bottom of the page. Click "Submit" when finished.
Congratulations! You are now ready to send your group a message through OneCall!
Coaches instructions for sending messages
When sending messages be sure to follow the prompts until you
hear, "Message delivery has been confirmed." If you hang up before this prompt,
your message will not be sent.
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Dial 877-698-3261 (Additional numbers are
866-321-4255 or 614-384-2335).
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At the Group Leader prompt press # (the pound sign) followed
immediately by your Group ID and PIN. (For example, #1234567890.)
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On your first login, you will be prompted to record your Group
Name and Greeting. This introduction will be played before every message, for
example, “Hi, this is Bruce from the Bike Club.” You will only do this step one
time. Your Group Greeting is 6 seconds. Record and accept your Group Greeting.
(See Group Greeting for
more information.)
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At the One Call Now Leader Menu, press 1 to send a message to
your Group.
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The next prompt will ask if you need to record a touch tone
response from your members. Press # if you do not need a touch tone response or
press 1 to capture a touch tone response. (See Group Polling for more
information about recording touch tone responses.)
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Record your message. At the tone, you will have 45 seconds. Press # to stop
recording.
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Listen to your message and make sure it is clear and complete.
Press 1 to accept or press 2 to re-record your message.
If your service plan
does not include Subgroups
or if you have not created any Subgroups, skip to Step 10.
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To send a message to the entire Group, press 00 (zero-zero),
or enter the 2-digit Subgroup number to send your message to an individual
Subgroup. For example press 01 (zero-one) for Subgroup 01. Press 1 to
accept.
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To send the message to an additional Subgroup, enter the
2-digit subgroup number. Or press # if you are finished entering your
Subgroups.
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At the prompt, press # to send your message or press 1 to
modify your delivery times and options. This allows you to override your
default delivery times. (See Scheduling for specific
instructions on this menu option.) (See Default Times for more
information on default calling times.)
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Your message will be delivered after you hear "Message
delivery has been confirmed." If you hang up before that prompt is played, your
message delivery is cancelled.
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